Shipping, Returns & Refunds Policy

Shipping Policy

Order Processing:
We harvest and pack fresh microgreens to order. Orders are typically processed within 1–2 business days. You’ll receive a confirmation email once your order is shipped.

Delivery Areas:
We currently offer local delivery within 15km Radius and shipping within [South Africa Johannesburg Randburg.]

Delivery Schedule:
Local deliveries made on Selected days Please ensure someone is available to receive your greens or leave a cooler out.

Shipping Times:
Orders shipped via courier typically arrive within 1–3 business days. Due to the perishable nature of microgreens, we only ship Monday–Friday to prevent weekend delays.

Shipping Rates:
Shipping costs are calculated at checkout based on location and order size.


Returns Policy

Due to the perishable nature of microgreens, we do not accept returns. However, customer satisfaction is our top priority.

If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of receiving your delivery. Include photos and a brief description of the issue.

 

Refunds Policy

If a refund is approved due to damage, spoilage, or an error on our part, we will issue a full or partial refund to your original method of payment within 3–5 business days.

Alternatively, we may offer a replacement order or store credit based on your preference.

 

Contact Us

Email: info@tinyharvest.co.za
Phone 063 936 7540